Hotel Casa Helena

Check-in

Check-in is from 2:30 PM until 10:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 10:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash

Other details

The front desk is staffed during limited hours. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Street Stuck in Time - 0.2 km / 0.1 mi
Bejuco to Basket Interpretation Center - 0.3 km / 0.2 mi
Mirador Colina Iluminada - 1.6 km / 1 mi
Barbas Bremen Nature Reserve - 2.6 km / 1.6 mi
QUIMBAYAS THEME PARK - 13.2 km / 8.2 mi
Otún Quimbaya Flora and Fauna Sanctuary - 14.8 km / 9.2 mi
Calle Real - 19.5 km / 12.1 mi
Main Square - 19.6 km / 12.2 mi
Cocora Valley - 20.8 km / 12.9 mi
Parque Los Arrieros - 23.4 km / 14.6 mi
Metropolitan Cultural Convention Centre of Quindío - 24.9 km / 15.5 mi
Panaca - 25.3 km / 15.7 mi
Parque para Mascotas - 26.5 km / 16.4 mi
Parque De La Vida - 26.6 km / 16.5 mi
Reserva Natural Acaime - 28.5 km / 17.7 mi
The nearest airports are:
Pereira (PEI-Matecaña Intl.) - 36 km / 22.4 mi
Armenia (AXM-El Eden) - 44.4 km / 27.6 mi
Cartago (CRC-Santa Ana) - 58.6 km / 36.4 mi
Manizales (MZL-La Nubia) - 88.3 km / 54.9 mi
The preferred airport for Hotel Casa Helena is Pereira (PEI-Matecaña Intl.).

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• No pets and no service animals are allowed at this property.

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.