Discover a paradise for pets and their owners at Naay Zama, where four-legged travelers are treated like VIP guests, you'll be in a national park, a 4-minute drive from Xel-Há Park and 9 minutes from Akumal Beach. This hotel is 35 minutes drive to Tulum Mayan Ruins and 45 minutes drive to Playa Paraiso.

Make yourself at home in one of the 6 individually decorated guestrooms. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected.

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Property Details

Treat yourself with massages, body treatments, and facials. This hotel also features complimentary wireless internet access and concierge services.

Renewable energy source - solar
Organic food
Proposal/romance packages available
Smooth flooring in public areas
Food and water bowls
Grey water recycling system
Locally-owned & organized tours & activities
Beach umbrellas
Outdoor furniture
Swimming nearby
Free WiFi
Designated smoking areas
Well-lit path to entrance
Number of outdoor pools - 1
Garden
Tours/ticket assistance
Beach towels
Free bicycles on site
Cave exploring/spelunking nearby
Private picnics
Wheelchair accessible – no
Horse riding nearby
Front desk (limited hours)
Breakfast available (surcharge)
Number of restaurants - 1
Spa services on site
Ecotours nearby
Snorkeling nearby
Laundry facilities
Hiking/biking trails nearby
Free self parking
Terrace
Concierge services

Check-in

Check-in is from 3:00 PM until 10:00 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 7:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system

Other details

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Cooked-to-order breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.

The front desk is staffed during limited hours. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Xcacel Beach - 0.3 km / 0.2 mi
Xel-Há Park - 1.6 km / 1 mi
Xcacelito Beach - 1.9 km / 1.2 mi
Xcacel-Xcacelito Sanctuary - 2.4 km / 1.5 mi
Dos Ojos Cenote - 4.6 km / 2.9 mi
Pet Cemetery Cenote - 5.9 km / 3.7 mi
Maya Adrenaline - 6 km / 3.7 mi
LabnaHa Ecopark Adventures - 6 km / 3.7 mi
Cenotes Labnaha - 6.1 km / 3.8 mi
Cenote Tortugas - 6.9 km / 4.3 mi
Yax-Muul - 7 km / 4.3 mi
Cenotes Sac Actun - 7.5 km / 4.6 mi
Soliman Bay - 8.4 km / 5.2 mi
Riviera Maya Golf Club - 10.1 km / 6.3 mi
Aktun Chen - 10.1 km / 6.3 mi
The nearest airports are:
Tulum Intl. Airport (TQO) - 58.9 km / 36.6 mi
Cozumel Intl. Airport (CZM) - 63.5 km / 39.4 mi

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Children 18 years old and younger are not permitted at this property.

Other charges

Fee for cooked-to-order breakfast: approximately USD 13.00 to 28.00 per person
Pet fee: USD 40 per pet (varies based on length of stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Parque Dos Ojos, Tulum, QROO 77774, Mexico

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