Hilo Reeds Bay Hotel

Check-in

Check-in is from 3:00 PM until 10:00 PM. Guests must be at least 21 to check-in.

The front desk is open daily from 8:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Tax ID - W20358722
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a smoke detector
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• The guestrooms at this hotel are not accessible to wheelchairs at this time.

Other details

Featured amenities include express check-in, express check-out, and luggage storage.

Distances are displayed to the nearest 0.1 mile and kilometer.
Hamakua Heritage Corridor - 0.1 km / 0.1 mi
Naniloa Country Club - 0.3 km / 0.2 mi
Liliuokalani Park and Gardens - 0.8 km / 0.5 mi
Coconut Island Park - 0.8 km / 0.5 mi
Edith Kanakaole Tennis Stadium - 1.5 km / 0.9 mi
Wailoa River State Park Hawaii - 1.5 km / 0.9 mi
Wailoa River State Recreation Area - 1.5 km / 0.9 mi
Hilo Art Museum - 1.5 km / 1 mi
Bayfront Park - 1.7 km / 1.1 mi
Port of Hilo - 1.9 km / 1.2 mi
Keaukaha Beach Park - 2.4 km / 1.5 mi
Panaewa Rainforest Zoo - 2.5 km / 1.6 mi
Wailoa Center - 2.6 km / 1.6 mi
Hilo Farmers Market - 2.8 km / 1.7 mi
S. Hata Building - 2.9 km / 1.8 mi
The preferred airport for Hilo Reeds Bay Hotel is Hilo Intl. Airport (ITO) - 5.6 km / 3.5 mi

• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• Pool access available from 9:00 AM to 7:00 PM.
• Alcohol is not served or permitted at this property.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• No alcohol allowed onsite
• Contactless check-out is available
• No cribs (infant beds) available
• Cashless transactions are available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing
• No alcohol served onsite
• No elevators

Pets

• Pets not allowed