Hilton Pool Pass Incl. Serene Resort Gem

Check-in

Check-in is from 4:00 PM until 2:00 AM. Guests must be at least 25 to check-in.

There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and lockbox information. The host will greet guests on arrival. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Duve mobile app before check-in.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property

Other details

Featured amenities include laundry facilities, ATM/banking services, and an elevator. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Waikoloa Beach Golf Course - 0.1 km / 0.1 mi
Anaehoomalu Beach - 1 km / 0.6 mi
Kings Shops - 1.3 km / 0.8 mi
Genesis Gallery - 1.6 km / 1 mi
Waikoloa Kings' Course - 1.6 km / 1 mi
Queens' Marketplace - 1.7 km / 1.1 mi
Waikoloa Kings Golf Course - 3.3 km / 2 mi
Mauna Lani Beach - 4.6 km / 2.9 mi
Francis H.I'i Brown South Golf Course - 4.7 km / 2.9 mi
Great 4-D Movie Ride - 8.6 km / 5.3 mi
Mauna Lani Historic Park - 8.7 km / 5.4 mi
Francis H.I'i Brown North Golf Course - 9.5 km / 5.9 mi
Mauna Lani Resort Golf Course - 9.6 km / 5.9 mi
Puako Beach - 13 km / 8.1 mi
Waialea Beach - 13.1 km / 8.2 mi
The nearest airports are:
Kamuela, HI (MUE-Waimea-Kohala) - 36.3 km / 22.6 mi
Kona Intl. Airport (KOA) - 31.7 km / 19.7 mi

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available
• No rollaway/extra beds available

Pets

• Pets not allowed