Platinum Aparthotel

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds
• This property accepts credit cards and debit cards; cash is not accepted
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• Safety features at this property include a fire extinguisher and a security system
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned

Other details

Enjoy Italian cuisine at HB, one of the aparthotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Continental breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.

Featured amenities include express check-in, express check-out, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Kraków Opera - 0.4 km / 0.3 mi
Royal Road - 0.6 km / 0.3 mi
Galeria Krakówska - 0.6 km / 0.4 mi
Kraków University Hospital - 0.6 km / 0.4 mi
Planty Park - 0.8 km / 0.5 mi
Florianska Street - 0.9 km / 0.6 mi
Juliusz Slowacki Theater - 1 km / 0.6 mi
Kraków Barbican - 1 km / 0.6 mi
Stary Kleparz - 1 km / 0.6 mi
Florian's Gate - 1 km / 0.6 mi
Jan Matejko House - 1.1 km / 0.7 mi
Czartoryski Museum - 1.1 km / 0.7 mi
Museum of Pharmacy - 1.2 km / 0.7 mi
Lost Souls Alley - 1.3 km / 0.8 mi
Little Market Square - 1.3 km / 0.8 mi
The preferred airport for Platinum Aparthotel is John Paul II - Balice Airport (KRK) - 17.7 km / 11 mi

• Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 June.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• The property is professionally cleaned.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• Property uses a professional cleaning service
• No front desk
• Contactless check-in is available
• Essential workers only - NO
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions
• No elevators

Pets

• Maximum number of pets per room 2
• Only dogs and cats are allowed
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed