Hotel & Spa Hacienda de Cortes

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• This property doe not allow photo shooting, video recording, interviewing, or filming activities for private or commercial use without permission.

Other details

Enjoy international cuisine at LA CASONA, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cuernavaca? This hotel has 11 square feet (1 square meters) of space consisting of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Distances are displayed to the nearest 0.1 mile and kilometer.
Balneario La Cascada - 1 km / 0.6 mi
Tabachines Golf Club - 2.2 km / 1.4 mi
Forum Cuernavaca - 2.6 km / 1.6 mi
Ethnobotanical Garden and Museum of Traditional and Herbal Medicine - 2.9 km / 1.8 mi
Artisanal Market - 4.2 km / 2.6 mi
Juarez Garden - 4.2 km / 2.6 mi
Palacio de Gobierno - 4.3 km / 2.7 mi
MMAPO Morelense Folk Art Museum - 4.3 km / 2.7 mi
Recinto de la Catedral - 4.3 km / 2.7 mi
Juan Soriano Museum - 4.4 km / 2.7 mi
Galerias Cuernavaca Mall - 4.5 km / 2.8 mi
Museum of the City of Cuernavaca - 4.6 km / 2.9 mi
Teopanzolco Archaeological Zone - 4.7 km / 2.9 mi
AVERANDA - 4.7 km / 2.9 mi
Plaza de Armas - 4.7 km / 2.9 mi
The nearest major airport is Benito Juarez International Airport (MEX) - 96.7 km / 60.1 mi

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.