Hotelcoz All Inclusive

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival. All guests, including children, are required to present a valid government-issued ID card at check-in.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Minimum Spring Break check-in age is 21 years old
• This property accepts credit cards, debit cards, and cash
• Long-term renters welcome
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at El Cocal, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 4 bars/lounges.

Featured amenities include a computer station, express check-in, and dry cleaning/laundry services. Planning an event in Cozumel? This resort has 5381 square feet (500 square meters) of space consisting of conference space and 4 meeting rooms. A shuttle from the hotel to the airport is provided for a surcharge (available on request), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Playa San Juan - 1.3 km / 0.8 mi
Isla Cozumel Biosphere Reserve - 2.3 km / 1.4 mi
Villa Maya - 3.5 km / 2.2 mi
Maya Heritage Monument - 4.6 km / 2.9 mi
Los Cinco Soles - 5 km / 3.1 mi
Malecon San Miguel - 5.2 km / 3.2 mi
Cozumel Museum - 5.2 km / 3.2 mi
Punta Morena - 5.4 km / 3.3 mi
Cozumel Maritime Terminal - 5.4 km / 3.3 mi
Benito Juarez Park - 5.8 km / 3.6 mi
Central Plaza - 5.8 km / 3.6 mi
Rafael E Melgar Statue - 5.9 km / 3.7 mi
Museo de la Isla de Cozumel - 6 km / 3.7 mi
Punta Langosta Pier - 6.1 km / 3.8 mi
San Miguel Church - 6.1 km / 3.8 mi
The nearest major airport is Cozumel Intl. Airport (CZM) - 6.6 km / 4.1 mi

• Pool access available from 6:00 AM to 11:00 PM.
• Reservations are required for massage services. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• A car is required for transportation to and from this property.