One Santuario Natural

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Grab a bite to eat at the lodge's diner, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary English breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include a business center, luggage storage, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Río Palomino - 0.1 km / 0.1 mi
Sierra Nevada de Santa Marta National Park - 3.3 km / 2.1 mi
Palomino Beach - 3.7 km / 2.3 mi
Mingueo Church - 22.1 km / 13.7 mi
Buritaca Beach - 27.8 km / 17.3 mi
Koralia Beach - 28.7 km / 17.8 mi
Mareygua Beach - 29 km / 18 mi
Quebrada Valencia Waterfall - 30 km / 18.7 mi
Guachaca River - 33.1 km / 20.6 mi
Parque Isla Salamanca - 37.2 km / 23.1 mi
Río Jeréz - 37.5 km / 23.3 mi
Enchanted Pools - 37.9 km / 23.6 mi
Costeño Beach - 38 km / 23.6 mi
Tayrona National Natural Park - 45.1 km / 28 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Reservations are required for massage services. Reservations can be made by contacting the lodge prior to arrival, using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).