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The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites

The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites

Playa del Carmen QROO
Check in 3:00 PM
Check out 12:00 PM
Surrender to tranquility the moment you step into The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites, where relaxation is an art form, steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach. This luxury hotel is 3 minutes walk to Playa del Carmen Main Beach and 20 minutes drive to Xplor Theme Park.

Make yourself at home in one of the 120 air-conditioned rooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have rainfall showerheads and complimentary toiletries.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Proposal/romance packages available
  • Vegetarian breakfast available
  • Eco-friendly cleaning products used
  • Biodegradable/compostable stirrers
  • Front entrance ramp
  • No single-use plastic straws
  • Pool umbrellas
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Free WiFi
  • Bicycle parking available
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Number of hot tubs - 1
  • Designated smoking areas
  • Number of outdoor pools - 1
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Rooftop terrace
  • Eco-friendly toiletries
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Accessible shuttle
  • Vegan menu options available
  • Wheelchair-accessible lounge
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Multilingual staff
  • Water dispenser
  • Wheelchairs available on site
  • Number of accessible parking spaces - 5
  • Secured bicycle storage
  • Breakfast available (surcharge)
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Double-glazing on all windows
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Meeting rooms
  • Change of bed sheets (on request)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible spa
  • Pool hoist on site
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Spa treatment room(s)
  • Well-lit path to entrance
  • Change of towels (on request)
  • Stair-free path to entrance
  • Wedding services
  • Full-service spa
  • Beach towels
  • Yoga classes/instruction on site
  • Registration desk height (centimeters) - 90
  • Elevator door width (inches) - 48
  • Registration desk height (inches) - 35
  • Water-efficient toilets only
  • Stairwell handrail height (inches) - 63
  • Water dispenser use by guests actively encouraged
  • Elevator door width (centimeters) - 122
  • Water-efficient showers only
  • Luggage storage
  • Billiards or pool table
  • Stairwell handrail height (centimeters) - 160
  • Business center
  • 24-hour front desk
  • Number of restaurants - 3
  • Housekeeping on request
  • Spa services on site
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Steam room
  • Free self parking
  • Free valet parking
  • Terrace
  • Pool sun loungers
  • Concierge services

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival. All guests, including children, are required to present a valid government-issued ID card at check-in.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property uses eco-friendly cleaning products
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at 28, one of the hotel's 3 restaurants. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Quinta Avenida - 0.1 km / 0.1 mi
Mamitas Beach - 0.2 km / 0.2 mi
Playa del Carmen Main Beach - 0.2 km / 0.2 mi
Mario Villanueva Stadium Madrid - 0.3 km / 0.2 mi
Quinta Alegría Shopping Mall - 0.5 km / 0.3 mi
Pier Navega - 0.7 km / 0.4 mi
Calle Corazón - 0.7 km / 0.4 mi
Calle 12 - 0.7 km / 0.5 mi
Nuestra Senora del Carmen Catholic Church - 1 km / 0.6 mi
Frida Kahlo Museum - 1 km / 0.6 mi
3D Museum of Wonders - 1 km / 0.6 mi
Riviera Gran Casino - 1.1 km / 0.7 mi
Coco Beach - 1.1 km / 0.7 mi
Central Square - 1.2 km / 0.7 mi
Chabad Playa del Carmen - 1.2 km / 0.7 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 34.7 km / 21.6 mi
Cancun Intl. Airport (CUN) - 55.6 km / 34.6 mi

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Guests under 18 years old are not permitted at this adults-only property.
  • No pets and no service animals are allowed at this property.

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.75 per accommodation, per night
  • Resort fee: USD 12 per accommodation, per night
We have included all charges provided to us by the property.

Other charges

  • Fee for buffet breakfast: approximately USD 10 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

1 Ave. Norte y Calle 28 Norte, Playa del Carmen, QROO 77720, Mexico
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