Serenissima Authentic Venice

Check-in

Check-in is from 3:00 PM until 8:00 PM. Guests must be at least 18 to check-in.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• This property is professionally cleaned
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Distances are displayed to the nearest 0.1 mile and kilometer.
Jewish Museum of Venice - 0.1 km / 0.1 mi
Casino of Venice - 0.3 km / 0.2 mi
Madonna dell'Orto - 0.5 km / 0.3 mi
Scalzi Bridge - 0.7 km / 0.4 mi
Ca' d'Oro Giorgio Franchetti Gallery - 0.7 km / 0.5 mi
Ca' D'Oro Waterbus - 0.8 km / 0.5 mi
San Cassiano - 0.8 km / 0.5 mi
Rialto Market - 0.9 km / 0.6 mi
Fondamenta Nuove - 1 km / 0.6 mi
Campo San Polo - 1 km / 0.6 mi
T Fondaco Dei Tedeschi - 1.1 km / 0.7 mi
Chiesa Santa Maria dei Miracoli - 1.1 km / 0.7 mi
Rialto Bridge - 1.1 km / 0.7 mi
Marco Polo's Home - 1.2 km / 0.7 mi
Piazzale Roma - 1.2 km / 0.7 mi

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The property is professionally cleaned.
• Contactless check-out is available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• No rollaway/extra beds available
• Property uses a professional cleaning service
• No front desk

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: EUR 300.00 per stay
• A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
• A tax is imposed by the city: From 1 January - 31 January, EUR 1.00 per person, per night for adults; EUR 0.50 per night for guests aged 10-16 years old.
• A tax is imposed by the city: From 1 February - 31 December, EUR 1.50 per person, per night for adults; EUR 0.70 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.