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1800 244 400 INTL. +61 3 8827 0770
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Mandarin Oriental Ritz, Madrid

Mandarin Oriental Ritz, Madrid

Madrid Madrid
Check in 3:00 PM
Check out 12:00 PM
Surrender to tranquility the moment you step into Mandarin Oriental Ritz, Madrid, where relaxation is an art form, just a 3-minute walk from Prado Museum and 9 minutes by foot from Gran Via. This luxury hotel is 15 minutes walk to Puerta del Sol and 10 minutes walk to Plaza de Santa Ana.

Make yourself at home in one of the 153 individually decorated guestrooms, featuring iPod docking stations and minibars. Complimentary wired internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

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Property Details

Pamper yourself with a visit to the spa, which offers massages and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a steam room. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

  • Dry cleaning/laundry service
  • Train station pickup (surcharge)
  • Babysitting or childcare (surcharge)
  • Number of meeting rooms - 3
  • Limo or town car service available
  • Free WiFi
  • Number of bars/lounges - 2
  • Designated smoking areas
  • Braille or raised signage
  • Number of indoor pools - 1
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Airport transportation (surcharge)
  • Wheelchair-accessible on-site restaurant
  • Multilingual staff
  • Wheelchairs available on site
  • Breakfast available (surcharge)
  • Number of coffee shops/cafes - 1
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Bicycle rentals on site
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Food and water bowls
  • Wheelchair-accessible concierge desk
  • Reception hall
  • Express check-in
  • Wheelchair-accessible path to elevator
  • Pet-sitting services
  • Valet for wheelchair-equipped vehicle
  • Train station drop-off (surcharge)
  • Wheelchair-accessible public washroom
  • Spa treatment room(s)
  • Health club
  • Garden
  • Free newspapers in lobby
  • Wedding services
  • Full-service spa
  • Supervised childcare/activities (surcharge)
  • Children's games
  • Luggage storage
  • Bus station shuttle (surcharge)
  • Express check-out
  • Porter/bellhop
  • 24-hour front desk
  • Number of restaurants - 1
  • Spa services on site
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Steam room
  • Free self parking
  • Free valet parking
  • Terrace
  • Concierge services

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include limo/town car service, express check-in, and express check-out. This hotel has 3 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Distances are displayed to the nearest 0.1 mile and kilometer.
Paseo del Prado - 0.1 km / 0.1 mi
Fountain of Neptune - 0.1 km / 0.1 mi
Prado Museum - 0.3 km / 0.2 mi
Thyssen-Bornemisza National Museum - 0.3 km / 0.2 mi
Congress of Deputies - 0.4 km / 0.2 mi
Calle de Alcalá - 0.4 km / 0.3 mi
Royal Botanical Garden - 0.5 km / 0.3 mi
Plaza de Cibeles - 0.6 km / 0.4 mi
Plaza de Canalejas - 0.7 km / 0.4 mi
Círculo de Bellas Artes - 0.7 km / 0.4 mi
Gran Via - 0.7 km / 0.4 mi
Plaza de Santa Ana - 0.7 km / 0.4 mi
Puerta de Alcalá - 0.7 km / 0.5 mi
Paseo de la Castellana - 1 km / 0.6 mi
Preciados Street - 1 km / 0.6 mi
The preferred airport for Mandarin Oriental Ritz, Madrid is Adolfo Suarez Madrid-Barajas Airport (MAD) - 16.9 km / 10.5 mi

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Hotel policies

General

  • Professional property host/manager
  • Contactless check-out is available
  • Cashless transactions are available
  • Contactless check-in is available

Pets

  • Maximum number of pets per room 1
  • Pet max weight (per pet) in lb is 22
  • Pet max weight (per pet) in kg is 10
  • Service animals are allowed
  • Pets cannot be left unattended
  • Service animals are exempt from fees/restrictions
  • Only dogs are allowed
  • Pets allowed

Other charges

  • Fee for full breakfast: approximately EUR 55 per person
  • Fee for in-room wireless internet: EUR 5 per 24-hour period (rates may vary)
  • Airport shuttle fee: EUR 180 per vehicle (one-way, maximum occupancy 6)
  • Pet fee: EUR 110 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 132.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Plaza de la Lealtad 5, Madrid, Madrid 28014, Spain
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Free WiFi
Free valet parking
Number of restaurants - 1
Number of indoor pools - 1
Number of bars/lounges - 2