citizenM Amstel Amsterdam

Check-in

Check-in is from 2:00 PM until midnight. Guests must be at least 18 to check-in.

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation. Guests traveling with a service animal must contact the property prior to arrival.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Cashless transactions are available
• This property uses solar energy, plus eco-friendly cleaning products
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a smoke detector and a security system
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Satisfy your appetite at canteenM, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6 AM to 11 AM for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 2 meeting rooms available for events.

Distances are displayed to the nearest 0.1 mile and kilometer.
Royal Theater Carre - 0.3 km / 0.2 mi
Keizersgracht - 0.6 km / 0.4 mi
Hermitage Amsterdam - 0.6 km / 0.4 mi
Jewish Historical Museum - 0.8 km / 0.5 mi
Hortus Botanicus - 0.8 km / 0.5 mi
Oosterpark - 0.8 km / 0.5 mi
ARTIS - 0.9 km / 0.6 mi
Waterlooplein - 0.9 km / 0.6 mi
Waterlooplein Flea Market - 1.1 km / 0.7 mi
Rembrandt Square - 1.1 km / 0.7 mi
Rembrandt House Museum - 1.2 km / 0.7 mi
Heineken Experience - 1.2 km / 0.8 mi
Theater Tuschinski - 1.3 km / 0.8 mi
Rokin - 1.4 km / 0.9 mi
Flower Market - 1.4 km / 0.9 mi
The nearest major airport is Amsterdam Airport Schiphol (AMS) - 21.3 km / 13.2 mi

• One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• A car is not required for transportation to and from this property.
• Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• LGBTQ friendly
• No cribs (infant beds) available
• No rollaway/extra beds available
• Noise-free rooms not guaranteed
• Cashless transactions are available
• Contactless check-in is available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.