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Hard Rock Hotel Riviera Maya - All Inclusive

Hard Rock Hotel Riviera Maya - All Inclusive

Puerto Aventuras QROO
Check in 3:00 PM
Check out 12:00 PM
Create lifelong memories at Hard Rock Hotel Riviera Maya - All Inclusive, where family adventures begin and smiles are guaranteed for every age, Hard Rock Hotel Riviera Maya - All Inclusive is by the ocean, within a 10-minute drive of Puerto Aventuras Marina and Ecopark Kantun Chi. This all-inclusive resort is 15 minutes drive to Chac Mol Cenote and 25 minutes drive to Xpu-ha Beach.

Make yourself at home in one of the 1264 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Golf cart
  • Golf clubs (equipment)
  • Babysitting or childcare (surcharge)
  • Airport transportation
  • Conference space size (meters) - 8159
  • Free WiFi
  • Scuba diving nearby
  • Number of bars/lounges - 7
  • Number of poolside bars - 1
  • Number of hot tubs - 1
  • Designated smoking areas
  • Number of outdoor pools - 2
  • Number of swim-up bars - 1
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • On private beach
  • Airport transportation (surcharge)
  • Wheelchair-accessible on-site restaurant
  • Outdoor tennis courts - 2
  • Golf lessons available nearby
  • Handrails in stairways
  • Multilingual staff
  • Conference center
  • Wheelchairs available on site
  • Wheelchair-accessible meeting spaces/business center
  • Ecotours nearby
  • Number of coffee shops/cafes - 2
  • Coffee/tea in common areas
  • Children's club (free)
  • Elevator
  • Fitness facilities
  • Basketball on site
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Food and water bowls
  • Wheelchair-accessible concierge desk
  • Beach umbrellas
  • Express check-in
  • Wheelchair-accessible path to elevator
  • Meeting rooms
  • Nightclub
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Spa treatment room(s)
  • Well-lit path to entrance
  • Garden
  • Wedding services
  • Full-service spa
  • Beach towels
  • Volleyball on site
  • Supervised childcare/activities (surcharge)
  • Miniature golf on site
  • Golf lessons with a pro
  • Clubhouse
  • Luggage storage
  • Grocery/convenience store
  • Express check-out
  • Billiards or pool table
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Number of restaurants - 9
  • Spa services on site
  • Golfing nearby
  • Snorkeling nearby
  • Snack bar/deli
  • Designated smoking areas (fines apply)
  • Sauna
  • Children's pool
  • Hiking/biking trails nearby
  • Steam room
  • Free self parking
  • Conference space
  • Free valet parking
  • Waterslide
  • Kayaking on site
  • Terrace
  • Computer station
  • Tennis on site
  • Hair salon
  • ATM/banking
  • Conference space size (feet) - 87823
  • Concierge services

Check-in

Check-in is from 3:00 PM until 5:30 AM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at The Market, one of the resort's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges.

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Puerto Aventuras? This resort has 87823 square feet (8159 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Puerto Aventuras Golf Club - 2.7 km / 1.7 mi
Puerto Aventuras Marina - 3.3 km / 2.1 mi
CEDAM Museum - 3.4 km / 2.1 mi
Oasis Beach - 3.6 km / 2.2 mi
Fatima Bay - 3.6 km / 2.2 mi
Kantenah Lagoon - 4.5 km / 2.8 mi
Chac Mol Cenote - 7.4 km / 4.6 mi
Ecopark Kantun Chi - 7.6 km / 4.8 mi
Cenote Cristalino - 7.7 km / 4.8 mi
Cenote Azul - 8.1 km / 5 mi
Cenote Jardín del Eden - 8.8 km / 5.5 mi
Chikinha Cenote - 9.2 km / 5.7 mi
Tajma Ha Cenote - 12.2 km / 7.6 mi
Xpu-ha Beach - 12.4 km / 7.7 mi
Xenses Park - 14.4 km / 8.9 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 37.9 km / 23.6 mi
Tulum Intl. Airport (TQO) - 88.1 km / 54.7 mi
Cancun Intl. Airport (CUN) - 75.9 km / 47.2 mi

  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Other charges

  • Airport shuttle fee: USD 68 per person (roundtrip)
  • Pet fee: USD 150 per pet, per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Km 72, Carretera Cancun-Chetumal, Puerto Aventuras, QROO 77710, Mexico
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