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1800 244 400 INTL. +61 3 8827 0770
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The Palm at Playa

The Palm at Playa

Playa del Carmen QROO
Check in 3:00 PM
Check out 12:00 PM
Your journey of exceptional moments begins the instant you cross the threshold of The Palm at Playa, where every detail is crafted to elevate your stay, steps from Quinta Avenida and 6 minutes by foot from Playa del Carmen Main Beach. This hotel is 10 minutes walk to Playa del Carmen Maritime Terminal and 15 minutes walk to Mamitas Beach.

Stay in one of 66 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and ceiling fans.

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Property Details

Be sure to enjoy recreational amenities including an outdoor pool and a spa tub. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

  • Covered parking
  • Secured parking
  • Banquet hall
  • Parking (limited spaces)
  • Pool umbrellas
  • Free WiFi
  • Skydiving nearby
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of hot tubs - 1
  • Designated smoking areas
  • Number of outdoor pools - 1
  • Garden
  • Tours/ticket assistance
  • Beach towels
  • Ferry terminal shuttle (surcharge)
  • Area shuttle (surcharge)
  • Rooftop terrace
  • Wheelchair accessible – no
  • Luggage storage
  • 24-hour front desk
  • Mosquito nets
  • Breakfast available (surcharge)
  • Golfing nearby
  • Ecotours nearby
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Free self parking
  • Elevator
  • Terrace
  • Pool sun loungers

Check-in

Check-in is from 3:00 PM until 6:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the ferry terminal (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash

Other details

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Local cuisine breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon for a fee.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Guests may use a ferry terminal shuttle for a surcharge, and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Quinta Avenida - 0.1 km / 0.1 mi
Frida Kahlo Museum - 0.1 km / 0.1 mi
3D Museum of Wonders - 0.1 km / 0.1 mi
Chabad Playa del Carmen - 0.1 km / 0.1 mi
Mercado Playa del Carmen - 0.2 km / 0.1 mi
Central Square - 0.2 km / 0.1 mi
Calle 12 - 0.3 km / 0.2 mi
Riviera Gran Casino - 0.3 km / 0.2 mi
Calle Corazón - 0.3 km / 0.2 mi
Nuestra Senora del Carmen Catholic Church - 0.4 km / 0.2 mi
Playa del Carmen Main Beach - 0.5 km / 0.3 mi
Quinta Alegría Shopping Mall - 0.5 km / 0.3 mi
Founders Park - 0.5 km / 0.3 mi
Portal Maya - 0.6 km / 0.4 mi
Paseo del Carmen - 0.7 km / 0.4 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 35.4 km / 22 mi
Cancun Intl. Airport (CUN) - 56.4 km / 35 mi
The preferred airport for The Palm at Playa is Cancun Intl. Airport (CUN).

  • Pool access available from 11:00 AM to 10:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Other charges

  • Fee for local cuisine breakfast: approximately MXN 200 to 250 for adults, and MXN 150 to 200 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

8th Street between 5th and 10th Avenue, Playa del Carmen, QROO 77710, Mexico
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