Select a currency
Home
Travel
Company
Reservation lookup
AUD
1800 244 400 INTL. +61 3 8827 0770
© 2025 Online Travel Group

Sign in or create an account and get access to member only exclusive rates

Register
H15 Palace, a Luxury Collection Hotel, Krakow

H15 Palace, a Luxury Collection Hotel, Krakow

Kraków
Check in 3:00 PM
Check out 12:00 PM
Surrender to tranquility the moment you step into H15 Palace, a Luxury Collection Hotel, Krakow, where relaxation is an art form, just a 3-minute walk from Main Market Square and within a 5-minute drive of Wawel Castle. This luxury hotel is 30 minutes drive to Wieliczka Salt Mine and 1 minutes walk to Florianska Street.

Rejuvenate with a fully-stocked minibar, air conditioning, in-room coffee & tea facilities, a private bathroom with premium toiletries, a 49-inch flat-screen TV, daily housekeeping, rainfall showerhead and complimentary high-speed WiFi, direct access to our luxury spa. Conveniences include a phone, heated flooring, an in-room safe, an iron and ironing board, a desk and bathrobes.

See all nearby hotels

Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

  • Dry cleaning/laundry service
  • Distance from property (meters) - 200
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Proposal/romance packages available
  • Vegetarian breakfast available
  • Eco-friendly cleaning products used
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Conference space size (meters) - 110
  • Reusable tableware only
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Free WiFi
  • Bicycle parking available
  • Number of bars/lounges - 1
  • Bicycle tour information
  • Number of indoor pools - 1
  • Bicycle rentals nearby
  • Tours/ticket assistance
  • Airport transportation (surcharge)
  • Energy-saving switches
  • Eco-friendly toiletries
  • At least 80% of all lighting comes from LEDs
  • No accessible airport shuttle
  • LED light bulbs
  • Vegan menu options available
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Distance from property (ft) - 656
  • Visual alarms in hallways
  • Multilingual staff
  • Water dispenser
  • Secured bicycle storage
  • Breakfast available (surcharge)
  • Segway rental/tour nearby
  • Ecotours nearby
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Double-glazing on all windows
  • Guest education on local ecosystems and culture
  • Mountain biking nearby
  • Showcase for local artists
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Food and water bowls
  • Locally-owned & organized tours & activities
  • Health or beauty spa nearby
  • Wheelchair-accessible path to elevator
  • Meeting rooms
  • Change of bed sheets (on request)
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Spa treatment room(s)
  • Change of towels (on request)
  • Full-service spa
  • Boat tours nearby
  • Water dispenser use by guests actively encouraged
  • Luggage storage
  • 24-hour front desk
  • Scooter/moped rentals nearby
  • Number of restaurants - 1
  • Smoke-free property
  • Safe-deposit box at front desk
  • Sauna
  • Conference space
  • Access to nearby indoor pool
  • Pool sun loungers
  • Conference space size (feet) - 1184
  • Concierge services
  • Total number of rooms - 70

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property uses eco-friendly cleaning products
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Other details

Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Kraków? This hotel has 1184 square feet (110 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Florianska Street - 0.1 km / 0.1 mi
Czartoryski Museum - 0.1 km / 0.1 mi
Royal Road - 0.1 km / 0.1 mi
Planty Park - 0.2 km / 0.1 mi
Florian's Gate - 0.2 km / 0.1 mi
Museum of Pharmacy - 0.2 km / 0.1 mi
Jan Matejko House - 0.2 km / 0.1 mi
Main Market Square - 0.3 km / 0.2 mi
Kraków Barbican - 0.3 km / 0.2 mi
Lost Souls Alley - 0.3 km / 0.2 mi
Juliusz Slowacki Theater - 0.3 km / 0.2 mi
Historical Museum of Krakow - 0.3 km / 0.2 mi
St. Mary's Basilica - 0.4 km / 0.2 mi
Cloth Hall - 0.4 km / 0.2 mi
Rynek Underground - 0.4 km / 0.2 mi
The nearest major airport is John Paul II - Balice Airport (KRK) - 13 km / 8.1 mi

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Hotel policies

General

  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • No rollaway/extra beds available
  • Essential workers only - NO

Pets

  • Pet max weight (per pet) in lb is 22
  • Pet max weight (per pet) in kg is 10
  • Service animals are allowed
  • Pets cannot be left unattended
  • Service animals are exempt from fees/restrictions
  • Pets allowed

Other charges

  • Fee for cooked-to-order breakfast: approximately PLN 180 for adults and PLN 90 for children
  • Airport shuttle fee: PLN 170 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: PLN 150 per day (656 ft away)
  • Pet fee: PLN 200 per pet, per day plus PLN 540 one-time cleaning fee
  • Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

ul. Sw. Jana 15, Kraków, 31-017, Poland
See all nearby