Palazzo Marcello Hotel al Sole

Check-in

Check-in is from 2:00 PM until anytime.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city. Guests booked in a Flexible Room (Room change) category may be required to change rooms during their stay. On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Papadopoli Gardens - 0.3 km / 0.2 mi
Campo Santa Margherita - 0.3 km / 0.2 mi
Scuola Grande di San Rocco - 0.3 km / 0.2 mi
Scuola Grande di San Giovanni Evangelista - 0.5 km / 0.3 mi
Ca' Foscari University of Venice - 0.5 km / 0.3 mi
Basilica di Santa Maria Gloriosa dei Frari - 0.5 km / 0.3 mi
Piazzale Roma - 0.5 km / 0.3 mi
Grand Canal - 0.5 km / 0.3 mi
Palazzo Foscari - 0.5 km / 0.3 mi
Biennale di Venezia - 0.5 km / 0.3 mi
San Toma Waterbus - 0.5 km / 0.3 mi
Palazzo Pisani Moretta - 0.7 km / 0.4 mi
Scalzi Bridge - 0.7 km / 0.5 mi
Ca' Rezzonico - 0.8 km / 0.5 mi
Campo San Polo - 0.9 km / 0.5 mi
The preferred airport for Palazzo Marcello Hotel al Sole is Marco Polo Airport (VCE) - 13.7 km / 8.5 mi

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 April to 15 October.
• Cashless payment methods are available for all transactions.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Cashless transactions are available
• Property does not offer onsite COVID-19 testing

Pets

• Pet max weight (per pet) in lb is 22
• Pet max weight (per pet) in kg is 10
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
• A tax is imposed by the city: From 1 January - 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
• A tax is imposed by the city: From 1 February - 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.