Hotel Provenza Garden

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher and a first aid kit

Other details

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 6:30 AM to 10 AM.

Featured amenities include a business center, a 24-hour front desk, and luggage storage. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Lokkus Contemporary Art - 0.4 km / 0.3 mi
Lleras Park - 0.4 km / 0.3 mi
Linear Park President - 0.5 km / 0.3 mi
Medellín Clinic - El Poblado - 0.8 km / 0.5 mi
Poblado Park - 1 km / 0.6 mi
La Strada Mall - 1.3 km / 0.8 mi
The Dancer's Park - 1.4 km / 0.9 mi
El Tesoro Shopping Park - 1.4 km / 0.9 mi
Oviedo Shopping Center - 1.6 km / 1 mi
Golden Mile - 1.7 km / 1 mi
Río Sur Shopping Center - 1.7 km / 1.1 mi
Monterrey Comercial Mall - 1.7 km / 1.1 mi
Las Vegas Clinic - 1.8 km / 1.1 mi
EAFIT University - 1.9 km / 1.2 mi
Santafé Mall - 2 km / 1.2 mi
The preferred airport for Hotel Provenza Garden is Jose Maria Cordova Intl. Airport (MDE) - 20.7 km / 12.9 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Contactless check-in and contactless check-out are available.

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).