Begin your wellness journey at Hotel Unknown, you'll be within a 5-minute drive of Paseo de Montejo and Mérida Cathedral. This hotel is 6 minutes drive to U.S. Consulate Merida and 20 minutes drive to Plaza Altabrisa.

Make yourself at home in one of the 20 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries.

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Property Details

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services.

Dry cleaning/laundry service
Wheelchair accessible (may have limitations)
Banquet hall
Food and water bowls
Luggage storage
Free breakfast
24-hour front desk
Free WiFi
No elevator (single level property)
Number of bars/lounges - 1
Number of restaurants - 1
Daily
Designated smoking areas
Number of outdoor pools - 1
Spa services on site
Safe-deposit box at front desk
Tours/ticket assistance
Free continental breakfast
Pool sun loungers
Wheelchair accessible path of travel
Concierge services

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

Other details

At Hotel Unknown, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:30 AM to 11:00 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Distances are displayed to the nearest 0.1 mile and kilometer.
Santiago Park - 0.5 km / 0.3 mi
Casa Frederick Catherwood - 0.5 km / 0.3 mi
Merida English Library - 0.6 km / 0.4 mi
Parque Santa Lucía - 1 km / 0.6 mi
Universidad Autónoma de Yucatán - 1 km / 0.6 mi
Jose Peon Contreras Theater - 1.2 km / 0.7 mi
The Rectory Jesus Third Order - 1.2 km / 0.8 mi
Santa Ana Park - 1.3 km / 0.8 mi
Casino La Cima - 1.3 km / 0.8 mi
Hidalgo Park - 1.3 km / 0.8 mi
Zoological Park of Centenario - 1.3 km / 0.8 mi
Municipal Palace of Merida - 1.4 km / 0.8 mi
Palacio del Gobernador (Governor's Palace) - 1.4 km / 0.9 mi
Plaza Grande - 1.4 km / 0.9 mi
Mérida Cathedral - 1.4 km / 0.9 mi
The nearest major airport is Mérida International Airport (MID) - 7 km / 4.4 mi

Pool access available from 10:00 AM to 9:00 PM.
Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.

Other charges

Pet fee: MXN 280 per pet, per night
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

559 Calle 53, Mérida, YUC 97000, Mexico

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