Hotel Al Sotoportego

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 7 days before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools. On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a fire extinguisher and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Distances are displayed to the nearest 0.1 mile and kilometer.
T Fondaco Dei Tedeschi - 0.2 km / 0.1 mi
Chiesa Santa Maria dei Miracoli - 0.2 km / 0.1 mi
Marco Polo's Home - 0.2 km / 0.2 mi
Ca' d'Oro Giorgio Franchetti Gallery - 0.3 km / 0.2 mi
Ca' D'Oro Waterbus - 0.3 km / 0.2 mi
Rialto Bridge - 0.3 km / 0.2 mi
Rialto Market - 0.4 km / 0.2 mi
Basilica di San Giovanni e Paolo - 0.5 km / 0.3 mi
Teatro Goldoni - 0.5 km / 0.3 mi
Fondamenta Nuove - 0.5 km / 0.3 mi
San Cassiano - 0.6 km / 0.4 mi
Palazzo Contarini del Bovolo - 0.7 km / 0.4 mi
San Teodoro - 0.7 km / 0.4 mi
St. Mark's Square - 0.7 km / 0.5 mi
St. Mark's Basilica - 0.8 km / 0.5 mi

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• Cashless transactions are available
• No front desk
• Contactless check-in is available
• Essential workers only - NO
• Guest will receive an email before arrival 7 days
• Guests will receive an email with special check-in instructions
• Property does not offer onsite COVID-19 testing
• No elevators

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
• A tax is imposed by the city: From 1 January - 31 January, EUR 0.70 per person, per night for adults; EUR 0.30 per night for guests aged 10-16 years old.
• A tax is imposed by the city: From 1 February - 31 December, EUR 1.00 per person, per night for adults; EUR 0.50 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.