Sonder Santa Ana

Check-in

Check-in is from 4:00 PM until anytime. Guests must be at least 18 to check-in.

There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 72 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Sonder mobile app before check-in.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and debit cards; cash is not accepted
• Noise-free guestrooms cannot be guaranteed
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Other details

Featured amenities include multilingual staff, luggage storage, and an elevator.

Distances are displayed to the nearest 0.1 mile and kilometer.
Plaza de Canalejas - 0.1 km / 0.1 mi
Plaza de Santa Ana - 0.1 km / 0.1 mi
Puerta del Sol - 0.2 km / 0.1 mi
Preciados Street - 0.3 km / 0.2 mi
Calle de Alcalá - 0.4 km / 0.2 mi
El Oso y el Madrono - 0.4 km / 0.2 mi
Congress of Deputies - 0.5 km / 0.3 mi
Gran Via - 0.5 km / 0.3 mi
Círculo de Bellas Artes - 0.5 km / 0.3 mi
Thyssen-Bornemisza National Museum - 0.6 km / 0.4 mi
Paseo del Prado - 0.6 km / 0.4 mi
Casino Gran Via - 0.6 km / 0.4 mi
Fountain of Neptune - 0.6 km / 0.4 mi
Plaza de Callao - 0.7 km / 0.5 mi
Prado Museum - 0.8 km / 0.5 mi
The preferred airport for Sonder Santa Ana is Adolfo Suarez Madrid-Barajas Airport (MAD) - 16.5 km / 10.3 mi

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• LGBTQ friendly
• No rollaway/extra beds available
• Noise-free rooms not guaranteed
• Essential workers only - NO

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed