SAN VIO PALACE LUXURY APARTMENTS

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 10 days before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are required to download the property's WhatsApp mobile app before check-in. Information provided by the property may be translated using automated translation tools. On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Featured amenities include express check-in and express check-out.

Distances are displayed to the nearest 0.1 mile and kilometer.
Palazzo Barbarigo - 0.1 km / 0.1 mi
Peggy Guggenheim Museum - 0.2 km / 0.1 mi
Zattere - 0.2 km / 0.1 mi
IED Venice - 0.2 km / 0.1 mi
Accademia Waterbus - 0.3 km / 0.2 mi
Academy Bridge - 0.3 km / 0.2 mi
Palazzo Barbaro - 0.3 km / 0.2 mi
Gallerie dell'Accademia - 0.3 km / 0.2 mi
Campo Santo Stefano - 0.4 km / 0.2 mi
Basilica di Santa Maria della Salute - 0.5 km / 0.3 mi
Palazzo Cavalli-Franchetti - 0.5 km / 0.3 mi
Squero di San Trovaso - 0.5 km / 0.3 mi
Punta della Dogana - 0.5 km / 0.3 mi
Palazzo Malipiero - 0.6 km / 0.4 mi
Palazzo Grassi - 0.6 km / 0.4 mi

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April.

Hotel policies

General

• Professional property host/manager
• No front desk
• Guest will receive an email before arrival 10 days
• Guests will receive an email with special check-in instructions
• No elevators

Pets

• Only dogs and cats are allowed
• Pets allowed (no fees)
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
• A tax is imposed by the city: From 1 January - 31 January, EUR 2.80 per person, per night for adults; EUR 1.40 per night for guests aged 10-16 years old.
• A tax is imposed by the city: From 1 February - 31 December, EUR 4.00 per person, per night for adults; EUR 2.00 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.