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1800 244 400 INTL. +61 3 8827 0770
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El Sueño Hotel & Spa

El Sueño Hotel & Spa

Puebla PUE
Check in 3:00 PM
Check out 11:00 AM
Discover a paradise for pets and their owners at El Sueño Hotel & Spa, where four-legged travelers are treated like VIP guests, within a 10-minute walk of Zócalo de Puebla and Puebla Cathedral. This spa hotel is 35 minutes drive to Africam Safari and 50 minutes drive to Val´Quirico.

Make yourself at home in one of the 20 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

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Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall.

  • Dry cleaning/laundry service
  • Banquet hall
  • Number of meeting rooms - 1
  • Free wired internet
  • Free WiFi
  • Number of bars/lounges - 1
  • Spa treatment room(s)
  • Number of indoor pools - 1
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Full-service spa
  • Airport transportation - drop-off (surcharge)
  • Rooftop terrace
  • Wheelchair accessible – no
  • Luggage storage
  • Multilingual staff
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Library
  • Spa services on site
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Laundry facilities
  • Free self parking
  • Free valet parking
  • Terrace

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Noise-free guestrooms cannot be guaranteed
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy international cuisine at La Tentacion, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.

Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Amparo Museum - 0.3 km / 0.2 mi
Palafoxiana Library - 0.4 km / 0.2 mi
Zócalo de Puebla - 0.5 km / 0.3 mi
Puebla Cathedral - 0.5 km / 0.3 mi
Los Sapos Bazaar - 0.5 km / 0.3 mi
Callejon del Sapo - 0.6 km / 0.4 mi
Iglesia de la Compañía - 0.6 km / 0.4 mi
Santo Domingo Church - 0.7 km / 0.5 mi
Street of Candies - 0.8 km / 0.5 mi
Santa Monica Convent and Museum of Religious Art - 0.8 km / 0.5 mi
Rosario Chapel - 0.8 km / 0.5 mi
Ovando Bridge - 0.8 km / 0.5 mi
Mexican Revolution Museum - 0.8 km / 0.5 mi
Guardian Angel - 0.8 km / 0.5 mi
El Parian Market - 0.9 km / 0.5 mi
The preferred airport for El Sueño Hotel & Spa is Puebla Intl. Airport (PBC) - 36.4 km / 22.6 mi

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 18 years old and younger are not permitted at this adults-only property.
  • Only registered guests are allowed in the guestrooms.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1000 per stay
We have included all charges provided to us by the property.

Other charges

  • Fee for cooked-to-order breakfast: approximately MXN 350 per person
  • Airport shuttle fee: MXN 480 per vehicle
  • Pet fee: MXN 350 per pet, per night
  • Early check-in fee: MXN 700 (subject to availability)
  • Late check-out fee: MXN 700 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

9 Oriente No. 12 Centro Histórico, Puebla, PUE 72500, Mexico
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